Zendesk Service motivated Zoosk’s representatives and twofold its output
Zoosk need an abundant and you may useful let dining table application that could end up being observed effortlessly. Zendesk Support offered the best blend of energy and you may ease.
Zoosk ‘s the planet’s prominent personal dating area, having joined 50 billion american singles off sixty places due to the fact their beginning for the 2007.
Profiles can access Zoosk’s dating feel about company’s webpages, social networking programs, cellular characteristics, and you can downloadable desktop computer app. This service membership comes in more 20 dialects.
Zoosk makes dating fun and simple, therefore the company wishes their assistance sense to get the same way. Whenever professionals has actually questions regarding charging, subscriptions, or web site has actually, the firm is designed to work immediately with amicable, precise help. However, up until now, Zoosk put discover resource ticketing and you will email address possibilities one to given just a portion of the newest abilities the quickly increasing business requisite.
“We had been a consistent business, having fun with hacked-together with her totally free devices to help with the consumers,” said Eric Hallquist, Older Manager from Associate Procedures. “Even as we became for the grace and difficulty, i necessary deeper insight into buyers needs to make sure that we could best prioritize our help affairs.”
Zoosk wanted an internet assistance services who does provide steeped possibilities, but really could be implemented quickly and easily. Zendesk Help given the best mix of strength and ease.
“Our Zendesk Service implementation was the best implementation I’ve found for the my community,” Hallquist told you.Read More »Zendesk Service motivated Zoosk’s representatives and twofold its output